Question 1

Service Guidelines

Accepted Answer

These guidelines outline our commitment to providing safe and efficient snow and ice management services for all clients. By booking with SnowBgone Inc, you acknowledge and agree to these terms.

💳 Prepayment

All services must be prepaid prior to dispatch. If payment is not received, your booking will be canceled. In the event that a service has already been performed, one-time visit rates will apply.

🌨 Snowfall Definition

A snowfall is defined as beginning when 1 cm of snow accumulates and concluding when the snow ceases for a minimum of 1 hour. Light flurries or freezing rain are classified as Nuisance Events and do not constitute full snowfalls.

🧊 Ice Control

Ice control services are available only if specifically added to your order and are not included by default. The rate for ice melt used is $2.99 per pound. If ice control is not ordered, SnowBgone Inc will not be held responsible for icy surfaces.

🚗 Vehicles & Obstructions

Please ensure that your driveway and walkways are clear of vehicles and obstructions.

Question 2

Possible Surcharges & Cancellation Policy

Accepted Answer

❄️ Reliable | Local | Professional
Serving Stony Plain & Spruce Grove

These guidelines explain how we provide snow and ice management safely and efficiently for all clients.
Booking with SnowBgone Inc means you agree to the following terms.

💳 Prepayment Required

All services must be prepaid before dispatch.
If payment isn’t received, your booking will be cancelled.
If service has already been performed, One-Time Visit Rates apply.

🌨 A Snowfall begins when 1 cm or more has accumulated and ends when it stops for 1 hour.
Light dustings, sleet, or freezing rain are considered Nuisance Events — not full snowfalls.

🧊 Ice Melt is mandatory on city sidewalk and is 
💰 Rate: $2.99 per lb used for safe, walkable surfaces.

🚗 Vehicles & Obstructions

Please ensure driveways and walkways are clear of vehicles, cords, and obstacles.
If access is blocked, our crew may leave up to a 1-metre gap to avoid damage.
Full payment still applies if we can’t complete work due to obstructions.

🚧 Municipal Snowbanks & Drifts

City plows may push snow back onto your property.
Removal of these piles or drifts is not included in standard service.
You may request it as an add-on for an extra fee.

⏱ Service Timing

Monthly & Seasonal Clients: Service begins within 24 hours after snowfall ends (1–15 cm).

On-Call Clients: Service begins within 24 hours of placing your order.
⛔ During holidays or extreme weather, short delays may occur for safety.

🌡 Extreme Weather Conditions

For 20+ cm storms or extreme cold warnings, SnowBgone Inc will service as soon as safely possible.
Performance timelines may be waived during severe weather for crew safety.

⚠️ Unsafe Conditions

Clients must monitor their property for ice, refreeze, or unsafe areas and notify us if conditions worsen.
SnowBgone is not responsible for injuries or damages caused by unreported icy conditions.

🧱 Packed snow that’s been walked or driven on before service is considered Packed Snow and not part of standard pricing.
Removal will require extra time and may include additional charges.

🏠 Property Damage Disclaimer

SnowBgone Inc is not liable for damage caused by:

Objects hidden under snow (cords, decorations, curbs, etc.)

Gravel or debris displaced by snowblowers

Damage to interlock, flagstone, or alternative paving

📞 Contact Us for Cancellations

All cancellations must be made by phone or email — not on-site.

Stony Plain & Spruce Grove residential snow removal

snowBgone Inc | Local & Reliable | With-in 24 hours.

Why choose snowBgone Inc for snow removal

Reliable snow clearing

Fast response times

Safe snow removal practices

Seasonal or On-Demand

Explore our snow removal services

Driveway Snow Removal

Sidewalk and Walkway Clearing

Corner Lot Snow Removal

Stay safe this winter with snowBgone Inc

Professional snow removal services you can trust in Stony Plain and Spruce Grove.

Proudly serving Stony Plain and Spruce Grove

Stony Plain

Spruce Grove

About snowBgone Inc

Get an Estimate

Service Guidelines

Possible Surcharges & Cancellation Policy

Stony Plain & Spruce Grove residential snow removal

snowBgone Inc | Local & Reliable | With-in 24 hours.

Why choose snowBgone Inc for snow removal

Reliable snow clearing

Fast response times

Safe snow removal practices

Seasonal or On-Demand

Explore our snow removal services

Driveway Snow Removal

Sidewalk and Walkway Clearing

Corner Lot Snow Removal

Stay safe this winter with snowBgone Inc

Professional snow removal services you can trust in Stony Plain and Spruce Grove.

Proudly serving Stony Plain and Spruce Grove

Stony Plain

Spruce Grove

About snowBgone Inc

Get an Estimate

Frequently asked questions

Question

Service Guidelines

Question

Possible Surcharges & Cancellation Policy